Front desk host
KBC · Brussel
- €15.80per hour, gross
- Part-time
- Mon–Wed
- 20 h per week
- Starts October 2026
- Some experience
- On site
About the job
A hundred-room house with a small team, so you know the regulars by name inside a month. Monday to Wednesday, fixed, with the rota published four weeks ahead and no split shifts.
Mornings are check-outs and the breakfast rush; afternoons are arrivals, bookings by phone and mail, and the small requests that make a stay — a late check-out, a table for two, a taxi at six. You keep housekeeping and the bar in the loop so nothing lands on a guest by surprise.
You stay friendly when it is busy and handle the odd complaint yourself before it needs a manager. Dutch and English on the phone; French is a plus.
What you do
- Welcome guests and manage check-in and check-out
- Answer calls and emails about bookings
- Coordinate with housekeeping and the bar
What is asked
- Dutch and English · required
- Hospitality experience · required
- Calm under pressure · required
Skills
- Hospitality
- Dutch
- English
- French
- German
- Booking systems
- Phone etiquette
- Calm under pressure
- Problem solving
- Upselling
What comes with it
- Meal vouchers
- Hospital insurance
- Phone
Posted on 4 October 2026